Privacy Policy for TheCastleApp.com

Effective Date:04/12/2024

At TheCastleApp.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website and services. By using TheCastleApp, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you interact with TheCastleApp:

Personal Information

  • Registration Information: When you create an account or sign up for our services, we may collect personal information such as your name, email address, phone number, billing information, and payment details.
  • User Preferences: Information about your preferences and usage patterns while interacting with TheCastleApp, such as content you view, watch history, and personalized recommendations.

Non-Personal Information

  • Log Data: When you access TheCastleApp, our servers automatically collect information that your browser sends. This may include your IP address, browser type, operating system, referring URLs, and date and time of access.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand your usage patterns and personalize your experience. You can manage your cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: We use your personal information to deliver, maintain, and improve the services and features of TheCastleApp, including content recommendations and streaming quality.
  • To Personalize Your Experience: We may use the information to personalize your content preferences, recommendations, and advertisements.
  • To Communicate with You: We may send you updates, promotional emails, and notifications related to TheCastleApp. You can opt-out of marketing communications by following the unsubscribe instructions in these communications.
  • For Billing and Payment: To process payments for subscription services or purchases made through TheCastleApp.

3. Sharing Your Information

We will not share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating the website, performing services on our behalf (e.g., payment processing, email marketing), or conducting business operations. These service providers are obligated to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of TheCastleApp, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of TheCastleApp, your information may be transferred to the new owner or entity as part of the business transaction.

4. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to use our services, you can request the deletion of your account and personal data, and we will comply within a reasonable timeframe.

5. Security of Your Information

We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorized access, alteration, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request corrections or updates to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information.
  • Restriction of Processing: You can request that we limit the processing of your personal data under certain conditions.
  • Data Portability: You have the right to request a transfer of your personal data to another service provider, in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at the contact details provided below.

7. Cookies

TheCastleApp uses cookies to enhance user experience, analyze website traffic, and deliver personalized content and ads. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings. If you disable cookies, some features of TheCastleApp may not function as intended.

8. Third-Party Links

TheCastleApp may contain links to external websites or third-party services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

9. Children’s Privacy

TheCastleApp does not knowingly collect personal information from individuals under the age of 13. If you believe that we have collected such information, please contact us immediately, and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights,

please contact us at Email: [email protected]